Check Your Vehicle for Recalls
Mercedes-Benz Recall Information
Your safety matters. If you have received a recall notice or want to check your vehicle for an open recall, Mercedes-Benz of Burlington is here to help. Use the official Mercedes-Benz recall lookup tool, then connect with our service team for assistance with your next steps.
Our Burlington, MA, service center welcomes Mercedes-Benz drivers from Lexington, Waltham, Concord and throughout Greater Boston.
How to Check Your Mercedes-Benz for Recalls
Have your 17-character Vehicle Identification Number (VIN) ready and select Lookup By VIN above to visit the Mercedes-Benz USA recall page. Searching by VIN helps identify recall information specific to your vehicle.
You can typically find your VIN at the base of the windshield on the driver's side, on the driver's door jamb label, or on your vehicle registration or insurance documents.
If your vehicle has an open recall, contact our service team with your VIN and any recall notice you received. We can help review the campaign, confirm whether a remedy and any required parts are available, and coordinate your appointment.
Mercedes-Benz Recall Repairs in Burlington, MA
Eligible safety recall repairs are completed at no cost to you, including the parts and labor required for the recall remedy. Our factory-trained Mercedes-Benz technicians have the tools and expertise to perform the applicable recall work.
Repair timing depends on the recall, remedy availability and parts availability. Please confirm these details with our service team before your visit.
Mercedes-Benz Recall FAQs
What is a safety recall?
A safety recall is issued when a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle or component has a safety-related defect or does not meet applicable federal safety standards. The recall identifies affected vehicles and explains the remedy and any precautions owners should follow.
Does a recall affect every vehicle of the same model?
No. Recall eligibility can depend on production dates, installed components and other vehicle-specific details. Check your VIN rather than relying on the model name or model year alone.
Do I need a recall notice to schedule service?
You can contact us even if you have not received a letter. Have your VIN ready so our team can help check for open recalls and discuss available repairs. If you have a recall notice, bring it to your appointment.
Can you help if I purchased my Mercedes-Benz elsewhere?
Yes. Contact Mercedes-Benz of Burlington with your VIN, and our service team can help review your vehicle's recall information and appointment options.
How long will my recall repair take?
The time needed varies by campaign and the work required. Our team can discuss an estimated timeframe after reviewing your VIN and confirming remedy and parts availability.
Can I drive my vehicle if it has an open recall?
Follow the instructions in your recall notice, including any do-not-drive or park-outside directions. If you are unsure about the instructions for your vehicle, contact our service team before driving it to the dealership.
Schedule Your Mercedes-Benz Recall Appointment
Take the next step toward addressing your vehicle's open recall. Schedule online or contact Mercedes-Benz of Burlington for help checking your VIN and planning your visit.
Mercedes-Benz of Burlington
80 Cambridge Street, Burlington, MA 01803
Mercedes-Benz Recall Information
Your safety matters. If you have received a recall notice or want to check your vehicle for an open recall, Mercedes-Benz of Burlington is here to help. Use the official Mercedes-Benz recall lookup tool, then connect with our service team for assistance with your next steps.
Our Burlington, MA, service center welcomes Mercedes-Benz drivers from Lexington, Waltham, Concord and throughout Greater Boston.
How to Check Your Mercedes-Benz for Recalls
Have your 17-character Vehicle Identification Number (VIN) ready and select Lookup By VIN above to visit the Mercedes-Benz USA recall page. Searching by VIN helps identify recall information specific to your vehicle.
You can typically find your VIN at the base of the windshield on the driver's side, on the driver's door jamb label, or on your vehicle registration or insurance documents.
If your vehicle has an open recall, contact our service team with your VIN and any recall notice you received. We can help review the campaign, confirm whether a remedy and any required parts are available, and coordinate your appointment.
Mercedes-Benz Recall Repairs in Burlington, MA
Eligible safety recall repairs are completed at no cost to you, including the parts and labor required for the recall remedy. Our factory-trained Mercedes-Benz technicians have the tools and expertise to perform the applicable recall work.
Repair timing depends on the recall, remedy availability and parts availability. Please confirm these details with our service team before your visit.
Mercedes-Benz Recall FAQs
What is a safety recall?
A safety recall is issued when a manufacturer or the National Highway Traffic Safety Administration (NHTSA) determines that a vehicle or component has a safety-related defect or does not meet applicable federal safety standards. The recall identifies affected vehicles and explains the remedy and any precautions owners should follow.
Does a recall affect every vehicle of the same model?
No. Recall eligibility can depend on production dates, installed components and other vehicle-specific details. Check your VIN rather than relying on the model name or model year alone.
Do I need a recall notice to schedule service?
You can contact us even if you have not received a letter. Have your VIN ready so our team can help check for open recalls and discuss available repairs. If you have a recall notice, bring it to your appointment.
Can you help if I purchased my Mercedes-Benz elsewhere?
Yes. Contact Mercedes-Benz of Burlington with your VIN, and our service team can help review your vehicle's recall information and appointment options.
How long will my recall repair take?
The time needed varies by campaign and the work required. Our team can discuss an estimated timeframe after reviewing your VIN and confirming remedy and parts availability.
Can I drive my vehicle if it has an open recall?
Follow the instructions in your recall notice, including any do-not-drive or park-outside directions. If you are unsure about the instructions for your vehicle, contact our service team before driving it to the dealership.
Schedule Your Mercedes-Benz Recall Appointment
Take the next step toward addressing your vehicle's open recall. Schedule online or contact Mercedes-Benz of Burlington for help checking your VIN and planning your visit.
Mercedes-Benz of Burlington
80 Cambridge Street, Burlington, MA 01803