COVID-19

A message from Warren Waugh

Over the past few days, many new developments have been released regarding the Coronavirus. We want you to know that your health and safety is our first priority.

We’ve always taken great pride in our clean and well-run dealerships, and we know this is more important than ever right now. On top of our daily cleaning procedures, we’re adding even more rigorous cleaning to ensure a healthy environment in all departments of our dealerships and in our service lanes. Like many others, we’re taking guidance from the CDC, which recommends regular cleaning as one of the most important preventive measures we can take.

 

While your car is in for service our valets, advisors, technicians, and detail shops are also taking precautions and following the best practices that we have put in place. Technicians are wearing gloves while servicing your vehicle, and wiping down all surfaces after the service has been performed. Our Spa department is also following the same best practices before delivering your vehicle back to you.

If you are in need of service but prefer to not come into our dealership, we offer pick up and delivery.

 

During this time we are also committed to taking care of our employees. For weeks, we’ve provided them with up-to-the-moment guidance and information so they can keep themselves and their families safe. We’re encouraging sick team members to stay home and asking our teams to travel only if it’s business critical. Additionally, and out of caution, we’ve temporarily instructed our team to welcome our guests with a friendly greeting but refrain from handshakes and hugs.

 

If you are in the market for a new or pre-owned vehicle but prefer to browse from the comfort of your home, we have also created platforms on our websites that are easy to explore. Shopping from your couch has never been easier, and our advisors are just a phone call away to assist you with all your car buying needs. If you prefer that an associate meet you at your home or office for a test drive we can also accommodate this request.

If you have any questions please do not hesitate to reach out to any of our team members. Thank you for your business and trust in the Lyon-Waugh Auto Group.

 

Warren Waugh

Managing Partner

Lyon-Waugh Auto Group