Convenient Service Options
NO OTHER DEALERSHIP GROUP CAN OFFER YOU THIS MANY CONVENIENT SERVICE OPTIONS!
At Bernie Moreno Companies, service means, first and foremost, we’re at your service. Every one of our dealerships will go to virtually any length to ensure your next service goes as smoothly as possible. Here are just a few of the benefits available to anyone who has their vehicle serviced by Bernie Moreno Companies, regardless of where you purchased your car.
Complimentary pickup and delivery for service: Your time is valuable, and we want to make your life easier. Don’t have time to drop your vehicle off for service? We will pick it up from your home or work, leave you with a complimentary loaner, and drop your vehicle back off to you when finished!
Guaranteed 45 Minute Scheduled Maintenance: With our premiere express certified technicians, a regularly scheduled A or B service on models MY09 or newer can be completed in 45 mins!
Courtesy Lounge Over 100 Loaner Vehicles: Have errands to run while your vehicle is being serviced? No worries we have you covered with over 100 Mercedes-Benz loaners in our courtesy vehicle fleet!
5 Minute Check-In/ Check-Out: Dropping off during your lunch break, with just a few minutes with one of our service consultants, and we will have you back on your way in no time!
Online Scheduling For Service Appointment: A quick and convenient way to schedule your service appointment from your mobile device no matter where you are!
Prepaid Maintenance: Accepted no matter where your purchased your car.
15 Master Technicians: We know your vehicle is your “baby”, our technicians are dedicated to making sure your vehicle is taken care of, and getting you back on the road!
Service Lounge: Comfortable waiting area with complimentary Wi-Fi and flat screen TV to enjoy your favorite shows while waiting.
Green Facility: Our “green roof which is dedicated to Burlington Planning Board Member, Anne Cummings, consists of vegetative that absorbs storm water and reduces energy costs of the building.
Coffee Bar: Enjoy exclusive Ospina Coffee from Colombia. Coffee lovers choose from espresso, cappuccinos, or a latte. Soda, water, juice, and premiere snacks also available, and all complimentary!
Ospina History: Don Mariano Ospina Rodriguez was one of Colombia’s earliest and most profoundly influential coffee pioneers, with an outstanding entrepreneurial spirit and tenacity. He began his quest in 1835, seeking the best lands for growing coffee within the lush mountains of the province of Antioquia. He established his first coffee plantation on the volcanic slopes of Fredonia, where he pursued coffee growing with a scientific approach. As a result of Don Mariano’s careful investigations and studies, Colombia began producing some of the best coffees in the world.
Answer Bar: While enjoying a cup of coffee, our Mercedes-Benz answer bar specialists are here to answer any questions you may have about your vehicle. Also access to free Wi-Fi and iPads to read a book, or just to keep kids busy and enjoying their experience!
Official Mercedes-Benz Boutique: With over hundreds of items to choose from, keychains to beach towels there is something for everyone in our boutique!
At Home Test Drives: Our team values your time, and is dedicated to making your car buying experience stress free! Our sales staff will drop off your dream vehicle to your home for a 24-hour test drive!
On site Mercedes-Benz Certified Product Specialists/ Personalized Vehicle Delivery: Purchasing a Mercedes-Benz for the first time? Our Product specialists are dedicated to showing you every bell and whistle in your new vehicle. Whether you need one hour or 20-minute for your personalized delivery and tutorial, they are here to assist with any questions! Don’t have time? You can always reserve an appointment with our specialists for a later date.
Vehicle Delivery Lounge: Comfortable waiting area with complimentary Wi-Fi and flat screen TV to enjoy your favorite shows while waiting.
Worry Free Pricing: We base our pricing on a healthy set of standards. Our new automobiles are set to give you the best offer we can manage, and our pre-owned vehicle pricing is set on industry standards based on research from Kelley Blue Book, AutoTrader, and many other similar analyses. You deserve absolute clarity, and that is what we provide. We will discuss every dollar and cent with you. No hidden fees, no surprise charges, and no questionable costs.
AMG® ELITE CENTER
AMG® Elite Center
AMG® Performance Center Elite: Welcome to the future, where you can build your dream car without leaving the dealership. The AMG® Performance Elite Center, a national first at Mercedes-Benz of Burlington, combines state-of-the-art technology with AMG®’s “One Man, One Engine” philosophy to give you customization you can’t experience just anywhere. Sixteen 55-inch monitors, Bose® sound system, and the latest technology will give you the perfect AMG® driving while just in the Mercedes-Benz of Burlington showroom! You can even customize your car, choosing from paint, leather, rims, and more, giving you the preview of your ideal ride.
AMG® and Sprinter Brand Certified Sales Consultants: On site Mercedes-Benz Certified Product Specialists/ Personalized Vehicle Delivery: Purchasing a Mercedes-Benz for the first time? Our Product specialists are dedicated to showing you every bell and whistle in your new vehicle. Whether you need one hour or 20-minute for your personalized delivery and tutorial, they are here to assist with any questions! Don’t have time? You can always reserve an appointment with our specialists for a later date.
Official Mercedes-Benz Boutique: With over hundreds of items to choose, from keychains to beach towels there is something for everyone in our boutique!
Pet Friendly: We love when our fury friends come to visit! Pets are always welcome, to take a drink of water and enjoy some treats! With our dedicated ‘dog park’ we make sure not only you and your vehicle are taken care of but your pet is too! Don’t forget to let us snap a photo to feature your pet on our social media channels!
Nail Bar: From car polish to nail polish, we have you covered! Match your nail color to your car color. One of our exclusive amenities, enjoy a complimentary manicure and hot towel massage, or citrus hand masque while you wait. Relax and pamper yourself at our Nail Bar.